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DANIEL L. HAIGH

PROFILE

Obtained diploma of Information Technology with a concentration in Web Development. Background includes working and volunteering at local computer centers, helping customers with e-mail issues, image manipulation, Web site design, database entry, spreadsheet editing, word processing, file managing, and gaming. Worked at EDS in Sydney, NS, with Sun Microsystems, in which I diagnosed hardware and software issues concerning Sun-based products. Currently employed with I-Port Support Services in Port Hawkesbury, NS, as a member of the Curriculum Development Support team in which I develop and support curriculum materials for an American-based e-learning company; regular tasks include XHTML coding, image manipulation, and course quality assurance. Excellent computer, analytical, interpersonal, and intrapersonal skills. Advanced experience in Website development coding in XHTML and CSS, and using Adobe Photoshop and Dreamweaver.

EDUCATION/TRAINING

2007                                                                                                                                                                                                                            EDS
Sydney, NS
•   Completed 6-week training course with Sun Microsystems, while learning about basic and advanced computer hardware and software concepts, and a range of Sun-based products

2005 – 2006                                                                                                                                                                                     Marconi Campus, NSCC
Sydney, NS
•    Currently completing final year for diploma of Information Technology with a concentration in Web Development

2001 – 2005                                                                                                                                                                                           Richmond Academy
Whiteside Road, NS
•    High School diploma achieved

PROFESSIONAL EXPERIENCE

July 2008 – Present                                                                                                                                                                          I-Port Support Services
Port Hawkesbury, NS
•    Curriculum Development Support
   o   Develop and support curriculum project items for Florida Virtual School, an American-based e-learning Web site for middle and high school students.
       o   Work primarily with XHTML and CSS-based e-learning courses, while using Adobe Dreamweaver, Adobe Flash, and Adobe Photoshop
   o   Engage in regular communications with a large staff base
       o   Work independently and as part of a team to complete project items in an efficient and professional manner

2007 – 2008                                                                                                                                                                                        SAERC-TV C@P Site
Port Hawkesbury, NS
•    Worked as a computer attendant
   o   Managed computer center
   o   Helped with customers’ issues, including (but limited to) Web development, digital design, and Mac-based inquiries and concerns
   o   Assisted Inverness County C@P Network Society with maintenance towards their Web site

April – July 2007                                                                                                                                                                                                          EDS
Sydney, NS
•    Worked as a technical help-desk agent under Sun Microsystems
   o   Diagnosed hardware and software issues
   o   Accepted incoming and sent outgoing calls to customers
   o   Answered technical queries concerning Sun products

September – December 2006                                                                                                                                                          Marconi Campus, NSCC
Sydney, NS
•    Tutoring HTML, Adobe Dreamweaver, and Adobe Photoshop

2004 – 2005                                                                                                                                                                                            Riverdale C@P Site
Evanston, NS
•    Worked as a computer attendant
   o    Managed computer center
   o    Helped with customers’ issues
   o    Calculated daily totals of finances
   o    Serviced computers and related products

PROFESSIONAL SKILLS

Software
Microsoft Office, Adobe Photoshop, Adobe Flash, Adobe Dreamweaver, GIMP, Audacity, Lotus Notes

Technical Languages
HTML, XHTML, CSS, Javascript

Operating Systems
Windows (3.1, 95, 98, 2000, XP, Vista, 7)
Linux (SuSe, Redhat, Mandrake)
Solaris (8, 9, 10)
Mac OS X

Trained in
Systems Analysis & Design, Internetworking, Website Development, Technical Communications, Database Management, Project Management, Hardware, Business Information Systems, Human Relations, Object-Oriented Programming, User Interface, Web Server Administration

Other
Highly adequate typing skills (est. 65 words/min)
Valid file organization and Internet browsing skills
Excellent interpersonal, intrapersonal, and communication skills

CERTIFICATION

Cisco (Internetworking I)

© Copyright 2010  -  Daniel L. Haigh